WHERE DO YOU SHIP?
Currently, we ship all over Australia & are looking into international shipping soon.
IS SHIPPING INCLUDED?
We offer a flat rate shipping of $15 per box anywhere in Australia.
We also offer a free drop off or pick up service in Townsville, QLD. Please use the code TSVLOCAL at the check out to claim this free service.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
We usually process your order within 2 days and then it takes 2 - 4 days to ship depending on where it's going. If you need it sooner please email us at firstname.lastname@example.org and we will see what we can do.
DO THE BOXES COME WITH A GIFT CARD?
Yes, they do. We have a beautiful collection of cards that we've personally selected for their gorgeousness! Take a look at the different cards in the boxes if you want to pick one yourself or we can choose an appropriate one for you (either way it's included in the price of the box already). Then at checkout just let us know what you want to say and it will be handwritten & attached to the gift box.
If the box is going to you we can include the blank card for you to write on yourself. Just let us know your preference. We are flexible like that!
DO THE THEMED BOXES SHIP AS SHOWN?
Yes. We have a couple of styles as shown in the photo's. Beautiful white glossy gift boxes with magnetic closing, tied with lovely ribbon or smaller kraft cardboard gift boxes also tied with lovely ribbon. Our boxes, as well as the gifts inside have been chosen so that they can be used again.
For the boxes being shipped outside Townsville to keep them protected they will also be wrapped in brown paper and tied up with string, because as the song says "these are a few of our favourite things"!
CAN I CUSTOMISE A BOX?
Yes, you can. All you need to do is email us at email@example.com and together we can create a box that suits your recipient and the occasion.
DO YOU DO CORPORATE BOXES OR GOODIES FOR EVENTS?
Yes we do. Please get in touch via firstname.lastname@example.org and we can work something special out.
WILL THE CONTENTS OF THE THEMED BOXES CHANGE?
Yes. We will be continually adding to our range of boxes and because we are always on the look out for new and different products we will update the contents of our boxes from time to time too. It keeps them fresh for you and us!
WHAT IS YOUR RETURNS POLICY?
All sales are final.
WANT TO KNOW MORE ABOUT THE ETHOS OF A BOX OF...?
Please pop on over to our "About Us" page
WANT TO KNOW MORE ABOUT THE PRODUCTS AND HOW THEY GOT INTO THE BOXES?
Please take a look at our Blog where we have interviews with our clever and talented suppliers and how their products came into being.
ANY OTHER QUESTIONS?
Please ask! Email us at email@example.com
We also reserve the right to cancel any order that circumstances deem necessary.